BEFORE
We observe
We meet your people, watch them work, ask questions.
Québec SMBs · Montréal South Shore
Automate your business.
We automate your repetitive tasks with AI, connect your tools to each other, and build custom software that’s simple to use. Your team spends its time on what matters. We handle the rest.
Or call us at 450-800-1686
Automation example
- Email receivedA quote request
- Quote preparedCurrent prices and inventory
- Sent to the clientFor approval
- Follow-up scheduledIn 3 days if no reply
What we do
« If it follows the exact same steps every time, it can probably be automated. »
EmailsInvoicingLead follow-upReportingCustomer serviceScheduling
Custom-built
Got an idea for a program? We build it.
When the tool you need doesn’t exist, we make it: designed around the way you work, simple to use, and maintained by us afterwards. A CRM, a client portal, your inventory, a quote calculator: we start from your idea.
The method
Nothing switches over until you’ve seen it work.
DURING
We build
We install it and run the automation alongside your team: weekly demos, right up to migration day. Depending on the project, it takes from a few weeks to a few months.
AFTER
It runs
We handle maintenance, adjustments as your processes change, and fast support. Nothing technical left for you to manage.
A real example
The whole business in one tool.
A heat-pump installer on Montréal’s South Shore, about ten people.
- to prepare a quote
- 30 s
- programs to open
- 3 → 1
Before
Clients, quotes, inventory, messages: everything was scattered. Even a simple quote or follow-up meant opening 3 different programs and checking everything by hand.
Now
We built them a complete custom CRM: clients, quotes, inventory and communications in one place, tracking every job from the first call to the grant paperwork. A quote takes 30 seconds, and client follow-up is just as fast.
We also delivered a bilingual contract and a price grid that update without starting over. And when they wanted adjustments: three changes made the same day.
In production, used every day. The client’s name stays confidential.
IF IT BREAKS
An automation is a living thing. We watch over it.
An automation depends on what it automates: your software, your email, your calendars, your invoicing. When one of those services changes without warning or goes down, it can stop doing its job. That’s nobody’s bad faith, not on our side or yours: tools evolve, that’s their nature. The difference is who sees it first.
We detect the changes.
Software updates, interfaces move. Our system watches your automations and spots those changes, often before they cause a real problem.
We detect the outages.
If an external service goes down, we know right away. And we tell you straight whether the trouble is on our side or theirs.
Nothing gets lost.
When something blocks, the work waits in line and picks back up on its own when the service returns. No double invoice, no lost follow-up.
You know before your clients do.
We notify you proactively. You hear it from us, not from an angry customer.
That’s what you get: not just software, an active watch by people who know your business.
Your data
Your data stays yours. And you know where it goes.
Never resold. Here’s how we look after it, concretely.
Our privacy policy →Our own servers
We build everything ourselves, on servers we control, hosted in Québec.
Nothing personal goes to AI
When an automation uses AI, your clients’ personal information is removed or masked before anything is sent to it.
No hidden providers
The few external services we do use are named one by one in our policy, with the country they operate in.
Law 25, taken seriously
A person responsible for your personal information, and you can ask to access or delete your data at any time.
Our products
We build our own tools, too.
TandemPhoneComing soonThe shared business phone for small teams.(opens in a new tab)- Next toolIn the worksMore on it soon.
Questions
Your questions about automating your small business
Do I need to be tech-savvy?
No. We handle everything technical: installation, maintenance, adjustments as your processes change, and support. You just explain how your business works.
How much does it cost?
It depends on the project. It’s a monthly amount that covers maintaining and watching over what we built, so it keeps running. As a rough guide, most land between $100 and $1,000 a month. We give you a clear price before we start.
How long does it take?
From a few weeks to a few months, depending on the project. Meanwhile, your team keeps working as usual: the automation runs alongside, with weekly demos, and nothing switches over until you’ve seen it work.
What happens if it breaks?
We watch over your automations. When a service changes or goes down, we see it, the work waits in line and picks back up on its own when the service returns, and we let you know. You hear it from us, not from an angry customer.
What about my data?
It’s never resold, and our servers are hosted in Québec. When an automation uses AI, your clients’ personal information is removed or masked before anything is sent to the AI. And we take Québec’s Law 25 seriously: a person responsible for your personal information, a clear privacy policy that names every external service we use, and you can ask to access or delete your data at any time.
Will my team lose their jobs?
No, that’s not the point. We take away the tedious, repetitive work, and your people spend their time on what matters.
Who are you, exactly?
A small team on Montréal’s South Shore: Mathieu, who has been programming for 15 years and builds the systems, and Willie, who listens and understands what you need. No agency, no call center in between: you talk directly to the people who build.
Does writing to you commit me to anything?
No. You describe your task, and we tell you if it can be automated: reply within 24 h, often the same day.
Rather call? 450-800-1686
Diagnostic
Tell us about the most tedious task in your business.
We’ll tell you if it can be automated: reply within 24 h, often the same day. Not sure how to put it? One sentence is enough.
- We read your task and get back to you within 24 h, often the same day, by email or by phone.
- We tell you straight whether it can be automated.
- If it can, we suggest a first call to properly understand your business. No commitment.